Frequently asked Questions

Can we bring pets?

Unfortunately not.

Can we smoke in the apartment?

Smoking is strictly prohibited in the house, apartments, and swimming pool! It is possible to smoke in the designated area (on the balcony, in a designated area in the yard), with maximum care.

Is there a reception in the apartment?

There is no reception at the accommodation, so please notify us on the day of arrival by calling +36 30 630 4212 one hour before arrival.

When can we arrive at the accommodation?

On the day of arrival, you can receive the room keys between 15:00 and 19:00. Please arrive without delay at the time agreed in advance by phone.

When do you have to leave the accommodation?

Please leave the apartment no later than 10 a.m. on the day of departure.

Can we arrive earlier? Can we stay longer on the day of departure?

Depending on free capacity, we can provide arrivals before 3 p.m. and departures after 10 a.m. for a separate fee. Please notify us of your request in this regard in writing.

Does the apartment have its own parking space?

Yes, the apartment has its own parking, which is free of charge for our hotel guests.

Is there a dining option at the accommodation?

It is possible to request a buffet breakfast directly in the house by prior arrangement, for a separate fee, or you can book a package deal that already includes breakfast.

Please let us know in advance if you have any food allergies or intolerances.

Can we use the pool?

The use of the pool and garden equipment is solely at your own risk during the opening hours specified in the policy! Children are only allowed to stay in the garden and pool area under adult supervision!!!

Is it possible to rent a bicycle?

We have bicycles for adults, which our guests can rent from us for a separate fee, upon prior arrangement.

Is there Wi-Fi available?

We provide free Wi-Fi access for our guests.

H-8380 Hévíz,
Vajda Ákos utca 9.

+36 30 630 4212

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